Returns
14 DAY MONEY BACK GUARANTEE
Let’s Nip It In The Bud
One of our affirmations is to be more confident and we’re confident that you’ll love Koko&Kush, it’s lush formulations & sexy AF bottles. However, for whatever reason you’re not feeling high on life after using Koko&Kush, we offer a 14 day money-back guarantee from the time you received the goods.
Please email returns@kokoandkush.com.au within the timeframe so we can sort out or resolve any issues. Please allow 2-3 business days for us to review your returns claim. If approved - we will provide you with a RA number and returns address. The customer is responsible for the return shipping fee with all risks of loss, theft or damaged goods & Koko&Kush is not liable for any parcels not insured by the sender.
Terms and Conditions
- Products with proof of purchase must be from www.kokoandkush.com.au with all returns being in Australia
- Maximum 25% of the products used
- Does not apply to items purchased on sale where a discount or promotional code has been used
- Must be a claim made on the first order only
Our 14 day money-back guarantee should not be abused and Koko&Kush or legal proceedings have the rights to refuse returns claims.
Once your order has been received and it’s been given the all clear - we will happily process this for you to your original method of payment or a credit note if the original method of payment is no longer in use.
To organise a return simply email us at returns@kokoandkush.com.au with your order number in the subject line and we’ll get that one rollin’ for you.