Returns

14 DAY MONEY BACK GUARANTEE 

Let’s Nip It In The Bud

One of our affirmations is to be more confident and we’re confident that you’ll love Koko&Kush, it’s lush formulations & sexy AF bottles. However, for whatever reason you’re not feeling high on life after using Koko&Kush, we offer a 14 day money-back guarantee from the time you received the goods. 

Please email returns@kokoandkush.com.au within the timeframe so we can sort out or resolve any issues. Please allow 2-3 business days for us to review your returns claim. If approved - we will provide you with a RA number and returns address. The customer is responsible for the return shipping fee with all risks of loss, theft or damaged goods & Koko&Kush is not liable for any parcels not insured by the sender.

Terms and Conditions

  • Products with proof of purchase must be from www.kokoandkush.com.au with all returns being in Australia
  • Maximum 25% of the products used
  • Does not apply to items purchased on sale where a discount or promotional code has been used
  • Must be a claim made on the first order only

Our 14 day money-back guarantee should not be abused and Koko&Kush or legal proceedings have the rights to refuse returns claims.

Once your order has been received and it’s been given the all clear - we will happily process this for you to your original method of payment or a credit note if the original method of payment is no longer in use. 

To organise a return simply email us at returns@kokoandkush.com.au with your order number in the subject line and we’ll get that one rollin’ for you.