RETURNS

14 DAY MONEY BACK GUARANTEE 

LET’S NIP IT IN THE BUD

One of our affirmations is to be more confident and we’re confident that you’ll love Koko&Kush, it’s lush formulations & sexy AF bottles. However, for whatever reason you’re not feeling high on life after using Koko&Kush, we offer a 14 day money-back guarantee from the time you received the goods. 

Please email  returns@kokoandkush.com.au 
within the timeframe so we can sort out or resolve any issues. Please allow 2-3 business days for us to review your returns claim. If approved - we will provide you with a RA number and returns address. The customer is responsible for the return shipping fee with all risks of loss, theft or damaged goods & Koko&Kush is not liable for any parcels not insured by the sender.

Terms and Conditions

Products with proof of purchase must be from www.kokoandkush.com.au with all returns being in Australia.
Maximum 25% of the products used. Does not apply to items purchased on sale where a discount or promotional code has been used. Must be a claim made on the first order only.

Our 14 day money-back guarantee should not be abused and Koko&Kush or legal proceedings have the rights to refuse returns claims.

Once your order has been received and it’s been given the all clear - we will happily process this for you to your original method of payment or a credit note if the original method of payment is no longer in use. 

To organise a return simply email us at returns@kokoandkush.com.au with your order number in the subject line and we’ll get that one rollin’ for you.